GUEST REVIEWS
Discover what our guests have to say about their unforgettable stay at Grand Serai Congress and Spa
Elpiniki
9/10
Greece
FAMILY_WITH_YOUNG_CHILDREN
November 21, 2025
Beautiful hotel in a great location
What guests loved:
Nice breakfast, great location, beautifully decorated spacious room, kind and very helpful staff
Areas for improvement:
Using the card to enter the room was a bit tricky. The bathroom had one shower cap, one shower gel, one shampoo etc even though we were two persons (but the staff did provide us with a second set when...
Ioannis
9/10
Greece
GROUP
October 31, 2025
Very satisfied.
What guests loved:
Breakfast was excellent. Buffet was full of choices.
Areas for improvement:
View from my room
Fotis
10/10
Denmark
FAMILY_WITH_YOUNG_CHILDREN
October 18, 2025
What guests loved:
Breakfast, room location and especially parking!!!
Anastasis
10/10
Australia
YOUNG_COUPLE
September 16, 2025
Wonderful place to stay, right in the heart of Ioannina. Great staff, luxurious accommodation.
What guests loved:
Love this hotel, centrally located, just a short stroll to eateries, shops and attractions. Nice comfy rooms with large bathrooms. Very nice and polite staff, with an exceptional breakfast buffet, boa...
Areas for improvement:
Don't have any dislikes about this hotel, everything was as expected and more.
Chrysanthis
8/10
United States
YOUNG_COUPLE
September 7, 2025
Excellent stay, we will stay again!
What guests loved:
Excellent breakfast in a nice dinning room; Professional, pleasant and helpful staff; Central and convenient location to reach most interesting places to visit .
Areas for improvement:
That the spa was closed during our stay.
Ioannis
10/10
Luxembourg
SOLO_TRAVELLER
August 24, 2025
A relaxing stay with traditional aesthetics in a central location
What guests loved:
The room was nicely decorated in a traditional, local style that gave it a unique touch. It was also very clean and well kept. I really enjoyed the breakfast buffet, especially the local pies and dess...
Areas for improvement:
The air conditioning was a little louder than I expected, so I preferred to switch it off at night while sleeping.
Groposila
10/10
Romania
FAMILY_WITH_YOUNG_CHILDREN
July 17, 2025
What guests loved:
Location and the room was fantastic! Breakfast also was excellent!
Areas for improvement:
A little more attention to cleanliness
Slobodan
10/10
Serbia
FAMILY_WITH_YOUNG_CHILDREN
July 4, 2025
What guests loved:
Everything. Beautiful hall, swimming pool. Nice breakfast
Marcelo
10/10
Israel
FAMILY_WITH_YOUNG_CHILDREN
April 27, 2025
What guests loved:
Thanks to Maria from the reception Maria de la recepción fue muy amable y profesional en su recibimiento Con un trato del 100%
Eugenia
10/10
United States
YOUNG_COUPLE
November 3, 2024
Great breakfast buffet.
What guests loved:
Best breakfast buffet ever. Front desk staff great. Porter also excellent.
Areas for improvement:
Room very hot. Ac didnt work. Had to open windows at 2 am. Pillows uncomfortable, only 1 per person. Terrible parking - no availability in front, under ground parking lot chaotic and dark, and far fro...